MM
Mpho M

1 reviews | Active since Apr 2014

14 Aug 2015, 16:21

Abuse of customer details

I was apparently rendered service by Lancet Laboratories at a Genesis Clinic where my daughter was born. No consent was requested therefore no knowledge of an obligation to pay. In consultation with Genesis Clinic i established that some testing was done.<br> I requested test results from Lancet from the operative who called me from lancet. of which he agreed as i promised to pay as at then. THE NEXT THING I AM GETTING NOTIFICATION THAT THE ACCOUNT HAS BEEN HANDED OVER????<br> A DEFINITE ABUSE OF ACCOUNT DETAILS.

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Replies (1)
Lancet
Lancet's reply19 Aug 2015, 08:49
Official
Hello mosmat,

We apologise for the unsatisfactory service.

I tried to call you to get more details. Kindly provide me with a reference number that may have been supp**** by the consultant who called you or alternatively, your daughter's name and surname as well as your ID number.

We will investigate as soon we get this information and revert to you then.

Regards
GM