SW
Susi W

1 reviews | Active since Mar 2009

17 Oct 2024, 07:16

Absolutely useless administration department

Never ever have I delt with such incompetence in my life. You take blood while in hospital then put all the wrong information on the claim which then gets rejected. I give you the correct information to get this claim settled but you hand me over. I will do everything post to never ever make use of you again. Now I get called at 7 am from a debt collector which can send anyone over the edge. Get your house in order please.

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Replies (1)
Lancet
Lancet's reply18 Oct 2024, 19:25
Official
Good Day Susi

Thank you for bringing this to our attention. Please note that we have escalated your request to the accounts team to investigate and address - reference ***.

Regards
Lancet Laboratories

Best regards,