Absolutely disappointed with the poor service.

Hi. We went to the Lancet Lab to have bloods done for my 18 year old son on the 15th of October 2024. We paid an amount of R1100 in cash however my son refused to have the bloods done and by law he could not be forced to have the test done. So we requested a refund on this day at the lab and they told us that they will send the request to the Head Office. Little did we know that we'd still be waiting for the refund in the middle of Nov. Head office said it would take 10 to 15 days to be processed however that's clearly not the case. We need to have our son treated and need the funds and this is what we have to deal with. Total incompetence. No regard for people in need. But to do the bloods we had to pay cash upfront. But for refunds its such an unjust process. Absolutely ridiculous. I'd hate to deal with Lancet again. It will be very much appreciated if this matter can be investigated. S. Ramgopal