Abo****ely terrible account management

The harassment from this company is unbelievable. The accounts department is chaotic. The supervisor stated that it takes 4 - 8 months to process payment - this is just bad credit control and not to mention how rude the staff is. When I once again got a call this morning about an account I thought I had already paid - the accounts consultant was so rude I literally lost it. They send you account after account - especially after hospital admissions that you don't even know what are, have or should pay anymore. Absolutely terrible. I am seriously considering a complaint to the ombudsman and HPC merely due to the terrible account management of this company. If you ask any person randomly regarding Lancet they will say the same - well known to harass and request accounts that you thought were settled by the medical aid or yourself. I will drive a 100 km if I have to but will never use the services of Lancet again, which is a shame since the nurses and pathologists are great and professional.