Poor Service

I bought an Inverter from Incredible Connections, but is manufactured/distributed from Lalela. Within the 6 month period. I returned the Inverter to Incredible Connection on the 17th February and to date have not received a RESOLUTION. The response I received from Lalela was that "due to loadshedding the batteries do not fall under the warranty", which is not a valid excuse... The service from Lalela is DISGUSTING.