Pathetic service from management at Laguna Grove in Knysna

I would just like to say my stay at Laguna Grove in Knysna was very unpleasant due to the bad service and bad attitude received from management. We have just enquired about two parking bays as we were one family with two cars. Management has explained to us that the place is too full in the most pathetic and unproffessional manor. Also managment cannot handle high pressure due to the busy season as we have not had anyone available to clean our room on the day they were suppose to come (services we paid for) due to short staff. Also the geyser is situated in the cupboard and it had a leak which resulted in my clothes getting wet. Very beautiful place with poor management.