UNDER DELIVERY OF PRODUCT

<p>Working on a new project we needed to make 26 concrete weights for a jetty we are building in Cape Town.</p> <p>Phoned Lafarge sales and got a quote for 4,5 Cubes of cement. We asked for proforma invoice and paid immediately. The delivery office called and set up a date for delivery with Time. On the day of delivery 1 hour prior to expected time they called and said they running 2 hours behind schedule. We asked them for a new delivery date and time at which point the delivery officer told me to phone the office and sorted my issues out. (very professional). I phoned the main office where I made the payment and got told they would come the next day, which they did. Lafarge delivered the cement and filled 19 .5 of the 23 x 200 lt drums. When we enquired why there wasnt the full 4500 lt of cement they again told me to phone the office, which we did now 5 times with no repsonse. I have emailed them twice and spoken to the front desk who keep assuring me the manager will sort this out. I would not recommend using them in the future!</p>