Spoiled Vanilla Custard with expiry date 18/07/2025

I always buy the vanilla custard because my family can never run out of it. So today, as part of my unexpected Mother's Day pampering my daughters prepared dessert for me. It's all in the video. To my shock, the vanilla custard I bought two days ago was spoiled. I thought the other bottle was already finished, hence buying more. When my daughter said the other bottle is in the fridge, I asked her to bring it. In the video you'll see that the one opened last week is still fine and the colour is brighter than the spoiled bottle I purchased on Friday with an expiry date of 18/07/2025.

This already spoiled the kind gesture as I tasted it and had to discard of the whole thing. Why though?! This is not the first incident. Approximately a year ago I returned one back to the grocery store. In 2021 I reported another incident and nobody returned to me.

I am very disappointed. Had I not mistakenly opened this bottle I would not have made the discovery. Please provide me with an email address I can send my till slip, photos and a video to.

#NB. Parmalat Complaints redirect to Lactalis SA.