TERRIBLE SERVICE/UNPROFESSIONAL CONDUCT

We used this company for health and safety training. The trainer's English was terrible, he made ****** remarks, used unhygienic first aid equipment and didn't know the training material. George Madika the sales rep came to see me and asked for a second chance. I ordered siren casings and proof of payment was sent to Lizaan Du Plessis on the 6th of November. I phoned about delivery which was promised within two weeks. I was then promised delivery Monday the 30th but nothing, I was then promised delivery on Friday the 4th of December but nothing, I was promised delivery on Tuesday the 8th but nothing. When I phoned back I was told that the company had transport problems. I gave them until the 11th of December to deliver, if not I wanted a refund. Lizaan promised me delivery would come. Nothing came. I phoned on the 14th of December no answer, I phoned George and he said he would find, I tried to phone him again, but no answer. I phoned the manager Jean-Pierre Naude and his exact words were \I am in Mossel Bay