DISGUSTING CUSTOMER SERVICES

I opened two cases with this company for two separate companies. I went to them seeking legal assistance. They have a no win no pay policy (now I know why).I met with Bontle from the company on the 19th of March, 2015. Today is the 22nd of June, 2015. I have not received any feedback via telephone or email to communicate to me whether my one case with Lime Light Nails and Beauty has been resolved and when I will receive my unpaid salary.<br> Today, with the second case I went to the HCSBC in Roodepoort for Arbitration. I contacted Constance Ncube several times before today. Constance Ncube never returned any of my phone calls or any of my emails, she was always unavailable but I was advised that she was now my Case Manager. So I arrive at HCSBC this morning at 9:00 am and have no legal representation available to me after being promised that we will have such on the day of Arbitration. I am then told they don't have to be there according to their contract but they don't even know the nature of my case?? They have provided us no customer service and I am disgusted. Why even have such a company??