FEARS PUT TO REST

Well, well, well. I have to give credit were credit is due. After placing my order in November 2023, I also experienced a delay in the product being shipped. I sent an email to query the delay, and received a quick response assuring me that my order was on it's way. The next day I received a tracking number. However, when I went in into the Courier Guys tracking system, the number was not recognized. Now I was ****ked, because I had just come across the negative Labelly reviews on Hello Peter. As I have been ****med before with another product, I quickly phoned Labelly ( the phone was answered almost immediately) and queried the incorrect tracking number. As it turned out, the fault was not with Labelly. They were aware of the problem, and to put us at ease, we were contacted by the manager of the dispatching branch, who confirmed that the parcel was in George and on it's way to us. The next day it arrived in Stilbaai. The machine was beautifully wrapped with a "Thank You" card and even some Xmas stickers included. Thanks Labelly Team - you restored my faith in humanity !