ES
Emile S

1 reviews | Active since May 2019

03 Feb 2020, 17:32

********* Business Model

Do not buy labels from this company. They are unwilling to give out samples for a reason. I bought labels from them in good faith that I would get a quality product, but I was very wrong. The label print is good, but the adhesive this company uses is not good at all - It will start to unravel on your product after a few days. It even unravels on the same roll that they supply it on. (Photos attached)

I reported this issue to them, as all the labels on my products were "pulling loose" on the sides, then they apparently "tested" it over a weekend and it was "fine" - yet, the batch I have wasn't fine at all. Every single label starts to unravel after a week. I've app**** it to many surfaces to test it myself, the same issue occurs no matter what I stick the labels to.

I went to a different labeling company and was informed that the adhesive Label It uses is not standard labeling adhesive. That it is closer to a 'Sticky Note' adhesive.

Then I gave Label It this information, and their solution is to charge me 50% of the price for new labels with "stronger" adhesive. Yet, this stronger adhesive option wasn't mentioned when I was explaining to the consultant what my intent for the labels were.

I assume this is their business model, sell you labels that don't stick, then try to make more money from you when you complain about the quality of their products.

DO NOT TRUST THIS ESTABLISHMENT.

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