SG
Shanel G
1 reviews | Active since Oct 2024
28 Nov 2024, 12:59
Disappointed
Extremely disappointing experience with lab 24 Mt Edgecombe branch. The lady Melanie called me to follow up with a query and was so rude and abrupt on the call. I asked her to be kind on the call when dealing with me or any other patient. She screams and shouts. Such poor telephone ethics. The nurse was amazing, but the admin lady really poor service.
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Shanel G's updateReviewer Update
28 Nov 2024, 14:03DisappointedExtremely disappointing experience with lab 24 Mt Edgecombe branch. The lady Marlene called me to follow up with a query and was so rude and abrupt on the call. I asked her to be kind on the call when dealing with me or any other patient. She screams and shouts. Such poor telephone ethics. The nurse was amazing, but the admin lady really poor service.
SG
Shanel G's update28 Nov 2024, 14:03
Reviewer Update
DisappointedExtremely disappointing experience with lab 24 Mt Edgecombe branch. The lady Marlene called me to follow up with a query and was so rude and abrupt on the call. I asked her to be kind on the call when dealing with me or any other patient. She screams and shouts. Such poor telephone ethics. The nurse was amazing, but the admin lady really poor service.