empty promise and no payback for money

order shoes in Feb and still no shoes told me their is problems with production but we now in June still no shoes i ask in May back for my money and no responds from them please don't order shoes from them the don't keep by their promise. and when people want to tell other people about the bad service they remove your comment form their fb page and block you so people cant see they give bad service i really think that is bad that you do that as a owner