IS
Izelna S
1 reviews | Active since Apr 2021
30 Sept 2021, 20:11
Bad service, empty promises
I will never in my life order from them again! What absolute bad bad service. They trade under two names and make promises they never keep. I have a lot of patience, but seriously have run out of patience as I placed my order end May and still have to lick their asses for my shoes.
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Izelna S's updateReviewer Update
01 Oct 2021, 12:28I promised to remove my review from Hello Peter if my money is returned, however my facts aren't clear enough why the first review was written - so I would just like to clear a few things.
Order and paid for 3 pairs: 31 May
Delivery 5 August (waiting period is 30 work days, we waited 67 working days - the 30 days was round about the time the looting went on, which is understandable so I let it go)
One pair of shoes had glue marks on, the lady was kind enough to have them couriered back to her and send me new ones.
I was promised on 26 August I wouldn't wait another 30 working days, as there is a production line for faulty shoes.
Shoes were picked up on 1 September after waiting since 10 August for a pick up.
After asking where my shoes were on 22 September she said it was sent out on 20 September - I must just be patient.
After a bit of an argument on Monday 27 September, because a tracking number could not be supp**** I was promised to have my shoes on Tuesday 28 September before12:00
Wednesday 29 September at 13:00, sent yet another message to say I haven't received them. I was then promised to be paid back.
Friday 1 October immediate payment was finally made into my account after a huge argument about my first Hello Peter review.
Thank you so much for returning my money.
I am a very, very patient person but unfortunately had a very bad experience...hence my first Hello Peter review.
Order and paid for 3 pairs: 31 May
Delivery 5 August (waiting period is 30 work days, we waited 67 working days - the 30 days was round about the time the looting went on, which is understandable so I let it go)
One pair of shoes had glue marks on, the lady was kind enough to have them couriered back to her and send me new ones.
I was promised on 26 August I wouldn't wait another 30 working days, as there is a production line for faulty shoes.
Shoes were picked up on 1 September after waiting since 10 August for a pick up.
After asking where my shoes were on 22 September she said it was sent out on 20 September - I must just be patient.
After a bit of an argument on Monday 27 September, because a tracking number could not be supp**** I was promised to have my shoes on Tuesday 28 September before12:00
Wednesday 29 September at 13:00, sent yet another message to say I haven't received them. I was then promised to be paid back.
Friday 1 October immediate payment was finally made into my account after a huge argument about my first Hello Peter review.
Thank you so much for returning my money.
I am a very, very patient person but unfortunately had a very bad experience...hence my first Hello Peter review.
IS
Izelna S's update01 Oct 2021, 12:28
Reviewer Update
I promised to remove my review from Hello Peter if my money is returned, however my facts aren't clear enough why the first review was written - so I would just like to clear a few things.
Order and paid for 3 pairs: 31 May
Delivery 5 August (waiting period is 30 work days, we waited 67 working days - the 30 days was round about the time the looting went on, which is understandable so I let it go)
One pair of shoes had glue marks on, the lady was kind enough to have them couriered back to her and send me new ones.
I was promised on 26 August I wouldn't wait another 30 working days, as there is a production line for faulty shoes.
Shoes were picked up on 1 September after waiting since 10 August for a pick up.
After asking where my shoes were on 22 September she said it was sent out on 20 September - I must just be patient.
After a bit of an argument on Monday 27 September, because a tracking number could not be supp**** I was promised to have my shoes on Tuesday 28 September before12:00
Wednesday 29 September at 13:00, sent yet another message to say I haven't received them. I was then promised to be paid back.
Friday 1 October immediate payment was finally made into my account after a huge argument about my first Hello Peter review.
Thank you so much for returning my money.
I am a very, very patient person but unfortunately had a very bad experience...hence my first Hello Peter review.
Order and paid for 3 pairs: 31 May
Delivery 5 August (waiting period is 30 work days, we waited 67 working days - the 30 days was round about the time the looting went on, which is understandable so I let it go)
One pair of shoes had glue marks on, the lady was kind enough to have them couriered back to her and send me new ones.
I was promised on 26 August I wouldn't wait another 30 working days, as there is a production line for faulty shoes.
Shoes were picked up on 1 September after waiting since 10 August for a pick up.
After asking where my shoes were on 22 September she said it was sent out on 20 September - I must just be patient.
After a bit of an argument on Monday 27 September, because a tracking number could not be supp**** I was promised to have my shoes on Tuesday 28 September before12:00
Wednesday 29 September at 13:00, sent yet another message to say I haven't received them. I was then promised to be paid back.
Friday 1 October immediate payment was finally made into my account after a huge argument about my first Hello Peter review.
Thank you so much for returning my money.
I am a very, very patient person but unfortunately had a very bad experience...hence my first Hello Peter review.