1 reviews | Active since Oct 2020
GOOD ICE CREAM- BAD PACKAGING
I WENT IN 2017 TO SEE PERSONALLY AND NEGOTIATE SELLING THIS MARVELLOUS PRODUCT IN THE EASTERN CAPE. TO MY HORROR WHILE THE PRODUCT WAS VERY GOOD THEY HAD SHOT THEMSELVES IN THE FOOT BY CHOOSING TO START TAKING SHORTCUTS BY MAKING THEIR OWN BOXES. WHAT A DISASTER!!!! THE BOX WAS FINE BUT THE LIDS WERE TOTAL *******!!!! WHY? DUE TO THE FACT (TOOK IT TO TWO PLASTIC EXPERTS IN PORT ELIZABETH) THAT HAVING BEEN MADE OF THE RBS PLASTIC THE LID COULD NOT SUSTAIN REPEATED OPENING AND CLOSING AND CRACKED ALLOWING THE ICE CREAM KEPT AT -17DEGREES TO GET FREEEZER BURN WHICH RENDERED IT UNSELLABLE. I PERSONALLY LOST A LOT OF MONEY HAVING TO UNWIND THE BUSINESS AS A TOTAL LOSS. I DID NOT CONTACT THEM- WHY? BECAUSE AS I WAS TO DRAW STOCKS FROM CAPE TOWN FROM THE DEPOT THERE MANAGEMENT WERE EITHER TOO BUSY OR MICHELLE AS MANAGER FORGOT ABOUT THE VERBAL AGREEMENT. BUSINESS ETHICS IS MY FORTE AND I AM A TEAM PLAYER. THE CEO OF THIS LONG ESTABLISHED BUSINESS CAN DECIDE ABOUT THE WAY FORWARD IN THIS MATTER. MEANTIME IF YOU GO INTO ONE OF THEIR DISTRIBUTORS FOR AN ICE CREAM CONE- ENJOY AS ITS GREAT PRODUCT. THEY ARE WELCOME TO CONTACT ME ANYTIME AS I HAVE KEPT SAMPLES OF THE BROKEN LIDS.
