Refuse to refund

<p>I am extremely unhappy with the service Ive received at La Senza Brooklyn South Africa. I bought an R800 bra at La Senza Menlyn. It broke after 2 weeks, I then exchanged it at Menlyn for the same bra as I needed it for a wedding. I did not end up wearing this bra for the wedding and did not wear it once since the exchange was done as I am worried it does the same as the first bra. When I went to La Senza Brooklyn to return it, I was told they couldnt do anything for me even though I still have the tags, purchase was less than a month ago and I do have the original invoice. I can not believe its so easy for a company to take my money but cannot look after a regular customer!? Ridiculous </p>