La Senza staff gives New meaning to client service

A few days ago I bought a bra at La Senza at Edgars Tygervalley. On Saturday I had on the bra not knowing I will get a skin rash of the silicone. At home I emailed La Senza asking what type of material they recommend so that I can place strips of the material over the silicone.

Today at work I received an email from all relevant departments and consultants . And then La Senza phoned me informing me that La Senza will replace the bra at no costs! I am overwhelmed and my husband was at a loss of words as he handles Ombudsman complaints. Regards Natalia