Awful Mexican food

I ordered valentines dinner for my hubby and I and the food was soo awful. I don't even know where to begin. The food was cold and didn't have any flavor even tho we ordered and came to collect 15 minutes later. The cheese on the burrito was plasted on the top of it and covered in sauce. Everything was cold and tasted like it was cooked 2 days ago. If a Mexican restaurant flops a burrito, there really is no hope. Don't charge your customers if u can't deliver proper food.