pathetic services

Below is my email of complaint to La Parada Rosebank.

So a friend of mine booked a table of +/- 15 ppl on Sunday.

Our waitress had alittle bit of an attitude, i understand she has other tables but when you are a waitress you learn to smile and carry on regardless. Everyone arrived at different times within an hour so it wasn't that rushed when doing an order.

1. I ordered a chicken pizza, i said can we have peppadew on half and the reply was i don't know if that can be done. i said I'm definitely sure it can be. It's not a difficult thing. She still seemed very unsure but in any case. i started to ask to replace my half of pepperdew with chilli but she was so confused and made it out to be way more difficult than it actually was so i said its fine leave it out rather.

2. She removed all the menus without taking a persons order. We eventually got her attention but 2 mins later everyone elses food arrived and obviously that person had to wait. I felt it was rude to start eating so I waited for their food to arrive before eating and by then my pizza was cold.

3. I asked for a doggy bag, did not receive one, i even walked up to the manager and asked for 1 and still nothing, so I eventually left WITHOUT leftovers.

I asked for a toothpick, and the waitress said ok but she got distracted and I DID NOT end up getting a toothpick .

IT WAS MY FIRST TIME THERE, I ENJOYED THE RESTAURANTS VIBE BUT BECAUSE OF THE SERVICE I RECEIVED IL THINK TWICE OF RETURNING OR REFERRING YOU.....

WE NORMALLY DO DOPPIO ACROSS FROM YOU GUYS, THEY HAVE BEEN MOST OBLIGING WHEN THEY HAVE MADE A MISTAKE. I'VE BEEN A WAITRESS SO I KNOW IT CAN BE OVERWHELMING AT TIMES BUT THAT'S NO EXCUSE FOR BAD CUSTOMER SERVICES. THE ISSUES MAY SEEM SMALL BUT STILL UNACCEPTABLE. IF SHE COULDN'T MANAGE SHE SHOULD HAVE ASKED FOR HELP, THE MANAGER DID TRY TO ASSIST WERE HE COULD BUT CONSIDERING I DID NOT RECEIVE A DOGGY BAG AFTER GOING TO HIM DIRECTLY IM NOT SO SURE HOW MUCH AND WHAT IS PRIORITY OR ISNT PRIORITY....

Please note i mailed the restaurant directly on the 1 November and till today i have not received a reply nor an apology.

FAYE ***)