JF
Jonathan F

1 reviews | Active since Sept 2023

26 Sept 2023, 00:04

La Parada Melrose Arch - Disappointing Debut

I visited this evening Monday 25th September 2023 for the first time. I ordered the Tuna Sishimi Salad Nicoise. No salad - except 3 minute leaves set into the wall of the barely cooked tuna. A sliver of ******. Not what I ordered. The Manager agreed to exchange it for the prawn pasta. Rarely have I seen unshelled prawns with heads and tails immersed in a pasta sauce dish. The pasta was nice. The prawns needed to be separated from within the pasta and in shelled. I complained. The Manager said ‘this is how we serve it’, took it away and then proceeded to charge me full price! R200. Further complaint got me someone else and a meagre 10% discount. At least the R20 paid for half of my chicken strips at McDonalds! Not at all impressed.

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Replies (1)
la parada
la parada's reply05 Oct 2023, 12:47
Official
Dear Jonathan F, Thank you for taking the time to review La Parada. Your feedback is very much appreciated. We are disappointed that your food was not consistent with the high standard we pride ourselves on. Please could you kindly take a moment to send us a copy of your review and contact details by following this link - https://lpbrand.goreview.co.za/goreview-crm?revid=ayJwuMTx so that we may get in touch with you directly to address your concerns. Hopefully, we can turn this around for you. Kind regards, La Parada Management