LA Health Medical Scheme -*********** staff members

Bad Services! I terminated my previous medical scheme in November last year 2018 and app**** for LA Health in December 2018, I spoke to the LA Health broker who had visited our offices Ms.Thandeka Shozi after the HR department had e-mailed her my application, Ms. Shozi promised to do a follow-up on my application in January 2019 as they were closing for the year 2018. I asked Human resource to do a follow-up at the end of January 2019 after realizing that no monies were deducted for the medical services, this was communicated with Ms. Shozi. However, nothing was done from LA Health, again in February after realizing that the money was not deducted I went to the HR offices and they contacted Ms. Shozi, she than forwarded a new application and instructed me to sign it. I signed this with no questions as it was from HR and my long overdue medical aid scheme. After signing this application LA Health is now stating that I am going to be placed on a waiver period as I stayed for three months without medical scheme they are suggesting that I took a break in membership, whereas I never took a break, they held my information I didn't apply to other medical schemes,it is because of their negligence on Ms. Shozi that I stayed 3 months without medical scheme, I have evidence to back this up,I can't even apply to other medical schemes they are also telling me about this waiting period which has to be app****.