AZ
Anton Z

1 reviews | Active since Jun 2018

18 Sept 2018, 10:25

LA Health cannot show "Procedure Codes" or ICD 10 codes on Claim History Statements.

They cannot show "Procedure Codes" or ICD 10 codes on Claim History Statements. This present a major problem for any claim you make for in Hospital procedures by Specialist Doctors and you want to claim from a GAP cover insurer. The GAP cover insurer requires the "Procedure Codes" or "ICD10 Codes" on a statement from LA Health. LA Health's "Claim Transaction History" report you download from their website, only shows a "Claims Ref number" which is not acceptable to the GAP insurer. THE RESULT, YOU WILL NOT BE PAID FOR THE AMOUNT THE SPESIALIST CHARGED FOR AN IN HOSPITAL PROCEDURE.

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