DISSATISFIED MECIDAL AID MEMEBER

Dear LA Health,

I am really dissatisfied with your services since visiting my doctor and undergoing a medical procedure of which was paid from my medical savings instead of the medical aid paying. Also X-ray's that I had to undergo to see if I didn't have TB were paid from my medical savings account. My wife's first visit to her gynecologist of which the medical aid was to pay after we had pre authorization was again paid from our medical aid savings account. With all these payments it had exhausted all our medical savings and with my wife pregnant we fear that she will not be helped when she gives birth. My doctor had also app**** to put movicol and another tablet on chronic medication but till date I must pay for medication myself.

Why do I have medical aid for myself and family if it is not working for us. We are considering joining another medical aid scheme if LA Health cant give us quality for our money, and that with a contribution of R 5 000. 00 plus monthly. I sit with bills that I need to pay now, because LA Health refuses to pay the bills. Yours unsatisfied member Jeffrey Oliphant