Apalling Customer Srtvice

<p>I went to a dermatologist on the 9th June. I had to pay upfront cash and claim from LA HEALTH. Today is the 17th June still no payment. Disgusted. Called them on Thursday and they said they receive clams but my date was not visible. Okay so if something is missing the client needs to be called or emailed. No call or email. A lovely lady Colman assisted me and told me that their claims department cannot call out. What nonsense. So how many people have issued with their claims and they not contacted. Pathetic customer service. The only time L.A. HEALTH does not call you to let you know that something's missing. I still do have the money paid into my account.</p>