failed to give right direction

We booked an accomo den we were gvn drction cos we ddnt knw d place n I've made it clear to Melani dat we dnt knw d place we wil need drctions and she had no prblm abt dt den on d day I cld her teling her we r on our way we wil b late n she said des no prblm she wil leave d keys in d door n leave d lights on bt I shuld fil free to col her wen we gt lost n need drctions ..We manage to get d drctions as it was given to me on an email b d problem bcame wen we gt to d bored of their sign which we wen in dt dirty road dey mantioned n we went in n de was no sign showing dt des a guesthouse de n d road was a very scary road more of a bushy dt we were so scared dat it might me an animal place we might c dangerous animals as we keep on going we made a u-turn n stand on d main road and tried to col Melani d tym was past 10pm and her fone was off n we kept on luking 4 d sign wth arrows dt shows us were 2 go bt we never find any we went to d nearest guest house which is bela bela lodge n askd bt dey ddnt knw d places n d tym was going we had to sleep at d garage til d morning we gt hold of d hubby dt gv us d ryt direction bt wen we ask abt d fryday nyt dt we ddnt spend d hubby was very rude.