Polo poor service

Polo should reconsider sale trading on 26 December.

Despite window signage, staff at the Polo Eastgate store were unprepared and oblivious to sales items for merchandise as well as to customers who turned up. I was offered no assistance by any of the staff as I sifted through heaps of merchandise, some on rails, some on tables and some in boxes. This made me go to Polo Fourways where the designated sales signage was a bit more organised but staff, from a customer service point of view, equally unprepared. Many, like myself, walk through the doors of Polo stores because: a) we are loyal to the brand b) we expect for both the store and its staff service levels to be equal to the quality, reputation and standard of the brand we choose to invest in. Disappointed A A Jacobs