No go area, I repeat. You’ll be very dissatisfied

I’m here to share the most unacceptable business practices by some accessories online page called KYLE Apparel with the customer experience I encountered when I purchased a plate of sunglasses on 25/03/2022 till this day I have not received my package. I’m tried contacting the couple of time with proof of emailed they later said I need to fill a form for refund and I will receive multiple money in 5 working day. I did so however I’m still waiting even this day. So my advise here is that this small business can be very disappointing with their lack of better service to people who like to support