Kyk hoe mooi a small business that doesn't sell what they advertise, or respond

I ordered from this fb company, as I like to support small businesses. My order number #10080 on the 22nd of June 2021. I paid, and have not heard from them ever since, even though they are still advertising on facebook. All the e-mails they give, are just left unanswered. I would not recommend anyone from spending any money on this business, as it seems they are just *****ing from people like me, and their response is zero to none. Do not buy or support them! I spent R710 and the chances of me getting my products or any response seems a loss after 4 weeks!