Waterfront - worst experience

<p>Use this car wash minimum of 2 a month for my car, haven't been happy with last two, was told the last time to go for the mini vallet as this included a polish etc etc. I came back to there still being bird drippings all over the car, the car not dried properly and the tyres still dirty. </p> <p> </p> <p>Despite this I returned this morning to give it another go. I called the manager explained the previous experience and said that I'd appreciate it being done properly, only to be told that bird droppings only come off with a polish, well, I've never ever encountered this before, as other car wash companies have managed to be successful in getting it off in a simple wash and dry. He then told me I needed to wait for another gentleman to check the car in, who had gone into the office. After waiting for a further 5 minutes I walked into the office to say I'd really like to get the car booked in, to be told by the gentleman who was doing the booking in he was busy. I then approached the manager who had seen the exchange that given the horrible car wash id received previously and the attitude I was recieving right then and there that it was unacceptable, and I wanted to speak to the owner, I was informed he was the manager and they could not give me the owners details. My husband also tried to explain that we were angry and felt our money was being wasted only to be told it wasn't their fault.</p> <p> </p> <p>I will not be returning, and hope that the owner does address this, for his own businesses sake. </p>