1 reviews | Active since Dec 2016

06 Dec 2016, 19:52

Negligence and mismanagement

<p>Hello there guys just want to make one and all aware of poor service and mismanagement at KWIIK FIT ext 8 shell <br />BTW I had a blowout went there<br />Decided to have my tyre changed <br />Provided the new tyre <br />Mr and Mr workers don't replace the valve which needs replacement they fit the tyre and lemme leave <br />Anyway new tyre lost air cause of the valve not being replaced <br />The new tyre ended up tearing had my wife in the car and it was 9pm in the rain had this blowout </p> <p>My wife suppose to be traveling alone but due to weather I joined her </p> <p>Could've been ****** or ****ed <br />When I approach Mr of the shop he say he can't help me it's between me and his boy <br />He can't even give me half the money back for his negligence <br />He even went on to say it's better I leave before he turn thus thing against me<br />MY ADVICE Please Avoid KWIK FIT <br />Service is bullsh××××t</p>

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Replies (2)
Kwik Fit
Kwik Fit's reply07 Dec 2016, 09:22
Official

Good day,

I am so sorry to hear about this bad service. I have taken this matter up with the persons at Kwikfit HO and we will be following up on this and reporting this franchisee to RMI.

Please feel free to contact me at *** should you have any further questions.

Thanks

Beverley

Kwik Fit
Kwik Fit's reply07 Dec 2016, 10:26
Official

Good day,

We have contacted the Lenasia store and understand that you are in discussions with them. We will monitor the situation to see how this is resolved between you.

Thanks

Beverley