Kwikfitt ****arney Mall Bad service

Firstly I went to get a quote from them, I submitted their quote to my insurance, when my insurance approved the quote, I forwarded the approval from my insurance. No one got back to me to arrange an appointment. I then had to call them, only when I called they realised they were supposed to book my car in. I finally book the car in and have them work on it on 26/05/2020 to which they promised to have it ready later in the day. As I see the day drawing towards the end and no one is calling me to give feedback, i then decide to pick up the phone and call them, to which I am told the car will not be ready on the day but it will be ready on the next day 28/05/2020. I wait until 13:00 still with no one calling me, I then decide to call again to check on the progress, I was then told the car is ready for me to collect it. So my quote was to repair a scratch below the drivers door and the skating on the drivers side, to my surprise the paint that was used is not smooth, the new paint feels rougher than the old paint,which means it was not buffered. the top of the door has some kind of whiteness that was never there, the door hange is also not smooth. It felt like the car was painted at the back yard. My car had gloss skating, they replaced the skating with a skating that is not gloss, now the parts in my car do not match, it buffles me how they missed that or maybe it was intentional. The guy Andrew who was working on my car saw the mistakes and he was willing to fix it, i then request andrew to call his manager so i can explain my dissatisfaction, the manager was disinterested in what I had to say, he answered me with a stinking attitude to which i pointed it out to him, when i point it out, he then starts swaering at me and insulting me and strts telling me that he does not need my money and i do not have money because it's my insurance that's paying, I must just #$%$% off. He then said the company is privately owned so i do anything to him. Even if we misunderstood each other in one way or another, I would never dream of a situation where a customer is being insulted and sworn.