LR
Lelo R

1 reviews | Active since Aug 2016

22 Nov 2016, 19:01

Kwikfit is a joke

<p>After emailing and calling Kwikfit Lenasia about 6 times for a quote for a towbar I finally get a response, I get sent a quote from a gmail email address, no attachment , no letter head just an email that states it will be R1650 . I decided to contact Kwikfit North Cliff with the same request quick response but their quote just as unprofessional no breakdown, no attachment just an email with horrible spelling and the job will be R3000.00. Really Kwikfit double the price but this is the same company . Who's fooling who ? Anyways I would never consider using your company after this, even if you were my last option. So ***** </p>

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Replies (1)
Kwik Fit
Kwik Fit's reply02 Dec 2016, 15:14
Official

Good day,

We have looked in to your complaint with the owner of Kwikfit Northcliff and he is unable to find an email quoting R3,000.00 for any job.

Could I ask you if you could forward me the email that was sent to you with this quote so I can follow up for you so this matter can be resolved in a way that is satisfactory to all parties.

My email address is ***

I look forward to hearing from you.

Regards

Beverley

Kwikfit HO