Unprofessional Serice

From: "Iroegbu, Austine Ofondu Chinomso" Date: Thursday, 19 March 2020 at 14:52 To: Goolam Norris <***>, KVN Immigration <***> Subject: Unprofessional Service

Dear KVN and Goolam, I am so disappointed in your unprofessional conducts.

I have been calling your head of immigration one Mr Tebatso and he has refused to return my calls.

Apart from the very silly mistakes made in your so-called representation on behalf to the department of home affairs, you ignored my consistent calls t your office.

Wow! Indeed your service is regretful and shabby, and worst is your disrespect for your clients, such as me, after you have collected money.

I am so disappointed!

Austine...

From: KVN Immigration Date: Thu, 19 Mar 2020 at 15:00 Subject: Re: Unprofessional Service To:

Dear Austine, I am not aware of phone call which you made to the office. I can assure you that every single call is attended to. Additionally, I have not received any message with regard to your call this year. Please kindly share with me your direct contact number in order to call you and find out what your issues are albeit having met our mandate. Looking forward to be hearing from you. Kind regards,

From: Iroegbu, Austine Ofondu Chinomso Date: Thu, 19 Mar 2020 at 15:03 Subject: Re: Unprofessional Service To: KVN Immigration

Stop lying. The secretary/receptionist even knows me by name. Are you trying to tell me am lying or what? Don't try that ******* with me. I paid for a service and you did not do a good job. Your legal representation was so full of inconsistencies and incorrect dates. I am going to write a negative review about your services online... You cannot treat me like **** and expect me not to complain. What nonsense! ᐧ