Dissapointed Customer

I have reported my 3 PC's Florida lounge been damaged on the 11.03.2020 which was the date my furniture got picked up and dropped off for repaid till this today I still haven't received any form of communication on the status of my furniture. Even though the manager at Bradlows Alberton has been in communication with Boipelo, Alicia and Eugene. My complaint no is *** case no 772393. Everytime we call the number is constantly busy with no response from anyone or one gets cut off.