LM
LEADER M

1 reviews | Active since Jun 2015

08 Jun 2015, 13:37

they dont want to pay me back

bought shoes to the value of R1800.00 sum were late APRIL then I wore the just once and realised they were damaged so I took them back to the store and I was told that ide get contacted to after the do a quality check indeed I waited till I decided to go back and check since no1 was giving me a call wen I got there I was told that I should pick another pair but I explained that all I wanted was my money back so they told me they didn't have that much cash on sight(R1800.00),ok then I told them I would comeback after a week and they better have my money so I went back again last week Friday 05/06/2015 then the same guy told me the same thing and that's were I realised that they want me to take another pair by force so I again asked the guy as to wen the store would make the 1800.00 n he rep**** \I don't know"so I told myself I was going to report this to u guys.please help I need my money back ASAP"""

0
Replies (2)
Kurt Geiger
Kurt Geiger's reply08 Jun 2015, 17:01
Official
Hello leaderk,

Thank you for informing us of your recent experience in one of our stores and please accept our sincere apologies for the delay in the store attending to your concerns.

One of our Customer care consultants will call you to assist in resolving the matter as soon as possible.
Kind regards
Tric Stone
Consumer Liaison Manager
LM
LEADER M's update28 Jul 2016, 08:40
Reviewer Update

pleasure was all mine ,thank u