POOR QUALITY ON THE LEATHER JACKET

<p> </p> <p> I Purchased Leather Jacket 24 October 2015 For R4196.00( ********** 27038)It Was On Special.It Was Summer When Purchased When I Started To Wear It This Winter The Inne Left Pocket Ripped On The Edge When Tried To Unbutton It.I Went To KGPolokwane I Was Not Helped They Cited Six Months Policy Elapsed Refered Me To Their Customer Care Line At ********** 437.I Did Phone On The 20 June 2016 13h30 Spoken To Belinda And Twalwa.</p> <p> </p> <p>It My Opinion The Jacket Material Is Not Durable And The Kurt Geiger Did Not Even Bother To Listen Or Try To Come With Any Remedial Action Other Than Being Adamant To Their Policy.I Expected Atleast For Them To Check And Refer It Back To The Factory If They Dont Want To Exchange It Because Their Policy.I Bought A Lot Of Jackets From Kurt Geiger I Did Not Experiece Such Aproblem I Was Expecting A Good Customer Service In Resolving This Problem.</p> <p>Please Help</p> <p> </p> <p>MF Seoloane</p> <p> </p>