AR
Atul R

1 reviews | Active since Mar 2016

11 Mar 2016, 14:01

Kun-Fu Kitchen - Pathetic Customer Service

I happened to visit to Kung-Fu Kitchen chinese restaurant in Woodmead Mall on 11th March at 1 PM. This has newly opened restaurant serving both Dine In and Take away. I ordered combination of Rice & Thai Chicken Curry for dine in. On the contrary I was ordered prawn curry. Since I was starving, I started eating hurriedly but realize something amiss since it was tasting quite sweet. I asked the lady who served it to me at however she confidently said this is thai chicken curry ordered by me (Primarily to hide her mistake of serving wrong order). I asked another lady in the restaurant and that's when she said that I was served wrong order and the lady who served it to me would come to me; I asked her to remove the plate with food assuming that they would serve me the food I ordered. However after 5 minutes when there was no sign of any apology neither confirmation whether I would be served with original food ordered, I approached the counter and asked them & to my shock I was told that it was my mistake that I started having food. I told them to check on video recording to substantiate my claim but instead of being apologetic these guys behaved badly. It sucks!! would never Visit

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