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viloshni N

1 reviews | Active since Jan 2013

22 Oct 2018, 13:53

"your fare is no longer available" - AND delayed flights

Kulula.com has, on 2 separate occasions rejected payment as "the selected fare is no longer available" all that was done is I followed the LONG process of booking a flight with them. this is ridiculous and I feel that there is a **** that is going on. on two occasions (16/10/2018) and (22/10/2018) I was booking flights and this happened to me. the first time, ok, the second and I believe that this is a ****. they have modified their systems to do this. on both occasions I saw that the flights had increased by at least R200. I would much rather travel on MANGO AIRLINES as they are far superior.

further to this, after travelling on Kulula's flights (24/10/2018) and (27/10/2018) both flights were delayed by over 30 minutes - I believe another **** by kulula, they try to save time with the boarding process by having their scheduled time and the actual flight time differing, this to ensure that the boarding of the flight is done with speed as the passangers are made to wait at the boarding gate - that too without being kept updated in terms of the delay!

Kulula is a terrible airline and we should all stop supporting them!

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