Worste service ever

I booked a ticket for myself on my dads ebucks but when I pressed purchase it changed my details thats supposed to go on the ticket to my faters details. I immediately phoned them to change it to my name but the person I spoke to couldnt even speak proper english and wouldnt even give me a chance to speak. He would just cut me off and tell me that I will not be able to use this ticket and that i just lost R1930 and would have book a new ticket.

He was so rude over the phone. I am utterly disgusted by the way he would ignore me when I ask a question or would talk while I was talking.

I will never use you again if that is how you treat you customers. He wouldnt even give his name when I asked for it again.