Worst service I ever recieved

I am utterly disgusted by the service i just recieved from [URL Removed] I made a booking 2 weeks ago and money was taken from my asccount but i was unable to get the booking reservation details so i called the contact centre to query this matter and was told that the booking was cancelled by Kulula due to an error in the flight availablity on the site. The contact centre agent then told me i should have been quicker on the website and made it my fault that the seat got double booked. She then went on to tell me how she always has no problems when booking and that it must be my computer. In order to get the same seat i must now pay an extra thousand rand which is unacceptable. I will never fly with this airline again!