Worst service ever

Registering my utmost disappointment to horrible service I received on my trip to Lanseria I was booked on a 8.50 flight to Lanseria from Cape Town, I got to the check in count at about 8.12 and was assisted by Phumelela who was helpful and told me my ticket was not marching and directed me to ticket sales where I got there and found a woman of Indian origin, she was not wearing her name tag and as was in a rush told her my flight was about to leave if she could assist me and she just looked at me for a good 10 minutes and a flight porter was sent to assist me and she continued to ignore us until 8.30 and told me and the porter my ticket had too many segment and couldn't be helped and left me at that, I then phone my travel agency being TWF at 8.37, when she was speaking to them instead **** that I was late for checking in, I cleared by directing them to speak to Phumelele. She was extremely rude and arrogant, worse service ever. Further as she was on a mission to sort me out she refused to change my flight to the next flight at 11.20 and say say she didn't have space only available space was at 8.00pm I was booked on YClass, i was forced book a ticket on 11.20 and got a space.