1 reviews | Active since Feb 2016
WORST AIRLINE IN GENERAL!!!
I am writing this complaint whilst waiting for an update on our flight! <br> Not only did our boarding gate change without notice being given to all passengers, but we have been delayed for almost an HOUR now- after questioning the staff at the gate I was rudely responded too! <br> Not only am I a paying customer but I am entitled to be stressed due to the delay and plans made on the arrival of my flight at my HOPEFUL destination! A small smile and friendly assistance was all that I required to be content as a customer! This is not the first experience and WORST, but I had no alternative other than to fly with Kulula this afternoon. I promised never too, and I will make sure that I keep to this in the future!<br> Utterly disgusted and disappointed- not sure how your employees think they get paid! <br> I hope Kulula will feel the pain for treating their customers in such a manner! A whole aibus of upset and delayed passengers will more Han likely not return after this- \Well done KULULA and staff YOU did it AGAIN\"!!!!"
Thank you for your post.
In order to respond to your post, I will need your flight details which I will request via your personal email address.
Regards.
David
Thank you for your post.
In order to respond to your post, I will need your flight details which I will request via your personal email address.
Regards.
David
