world class service by shannon g****ntin

I needed assistance with getting a wheel chair for a passenger. I wasnt fami**** as it was my first time enquiring. I called the contact center and spoke to SHANNON G****TIN. Soft spoken, friendly and very helpful young lady assisted me from A to Z. it was a 2 day process of which she helped me through every step of the way and made sure I had the wheelchair approved. A very big thank you young lady! you've been great. keep up the outstanding work.