1 reviews | Active since Oct 2018
My parents came to the airport an hour before departure we got there to do self checking they are not even in the system it was on mango and SAA. Got to customer services the person didn't have an unnecessary urgency to help with board pass saying it closed, we only 15 mins left. The person from browsing of flights spoke over us didn't want to listen to our problems about the service and didn't audicty to help us. She just stormed off. If it was another race they would jump to help without even questioning their action. This all happened from 21:40 till the flight left at 22:40 just having conflict from people in kulula.com and nothing was resolved. This happened in OR Tambo International Airport on Friday, 5 October.
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