WELL DONE KULULA

I have read quite a few bad reports about Kulula and this was going to be one of them but I have to change my mind. I had 4 guests that missing their connecting flight due to a 2.5 hour delay with kulula due to weather in Johannesburg. I sent an email about this and that my guests had to fork out $2000 dollars to buy new tickets for their connecting flight to Zambia. The very next day I received an email from Mr. David Holland apologizing and offering a credit of another ticket for the family. I spoke to the family and because they will not be in SA again in the near future they gifted the credit to myself. I told Mr. Holland this and within a few hours he had sent me the credit to book a flight for myself. Well Done Kulula as I never expected this. Durban here I come!!!!