[URL Removed] pathetic

This is my 4th report and [URL Removed] ignores me, obviously not wanting to pay my claim after theft 2 months ago. The previous respondent did not even bother to read my complaint as the issue has already gone to the claims department and a case has been opened at the SAPS, why he mentions the baggage department I do not know since that is long time done and NO one contacted me as promised. I do not expect such treatment from [URL Removed] after their employees stole valuable goods from me they expect me to wait a month before anyone acknowledges receipt of my claim forms. I will never EVER fly [URL Removed] again because a company that does not value the assets of their loyal customers are not worthy of my business. Beyond Disgusted!!!