KR
Kamohelo R

1 reviews | Active since Sept 2014

02 Jan 2019, 10:31

Unwilling to help

I have made my booking for me, my son and my nanny, by mistake I put my name on both bookings so I flew in on the 1st January under DRBKZG booking and now my son has to come with my nanny under the INYIZF.

I called the call center and explained my mistake but I could get help, my 2 year old boy cant travel by himself as the mistake ticket doesn't even have a refund.

0
Replies (1)
KR
Kamohelo R's update02 Jan 2019, 11:05
Reviewer Update
I called again and spoke to the supervisor Sheyna and she was of a great help.... She was really helpful and I appreciate the help:-)