Unsatisfied as hell!!!

I made a booking on 7 November 2020 to George but selected the incorrect departure time and wanted to rectify it immediately. I phoned Kulula several times, phone going to voice mail after holding on for 7min every single time until the phone cuts off. Since then I tried to get hold of them daily but with no success. I phone between 10 - 20 times a day but with no success. Today, 16 November I tried again an by a miracle there was an answer. The lady was very friendly and helpful but told me that they have been working for 2 weeks now. I explained that I phoned daily, used up al my airtime and was not able to get hold of them and and she could say is that I had to try harder. If I want to change the flight have have to make an additional payment of R1284 rand. And the ticket I bought was R860 so I need to pay R2144 for a one way ticket just to change the time!!! OMW. Clearly they don't need business after not flying for months during Covid!! I will NEVER fly with Kulula AGAIN!!!!