Unreasonable!

<p>Not impressed with Kulula at all!!!!!</p> <p> </p> <p>booking ref UVTUMC</p> <p> </p> <p>Due to the fact that I wont be able to make my two way retun flight, Kulula is not very helpful at all. They only want to return R300 for both flights and according to them it can take up to a year to return the money. As I recommended to the call centre to make a name changing so that I wont loose so much money, but no, they refuse they say it is company policy. So me as client has to take the loss without any compromising. That is unacceptable. </p> <p> </p> <p>Please note that the flight was only scheduled for the 1st of July! There is still 3 weeks left for them to sell the ticket to someone else. This is a ripp off!!!</p> <p> </p> <p>Very very disappointed with the pathetic service!!!!</p> <p> </p> <p>Ps. Life throws curve ***** and some things don't always work out as planned and need to be changed. </p> <p> </p> <p> </p> <p> </p>